Privacy Policy

Digital Art Stack ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our services you agree to the practices described in this policy.

We may collect the following categories of personal data:

• Account data: name, email address, company name, and password (hashed).
• Usage data: pages visited, features used, device type, browser, and IP address.
• Communications: support tickets, emails, and chat messages you send us.
• Business data: inventory records, booking data, and customer records you input into the platform.

All payment and billing transactions are securely handled by Paddle.com, our third-party payment processor and Merchant of Record. We do not store raw credit card details, full card numbers, or CVV codes on our servers at any time. Paddle collects and processes payment data in accordance with PCI-DSS standards. Please review Paddle's Privacy Policy for details on how they handle your financial data.

We use your personal data to:

• Provide, operate, and improve the Service.
• Process billing and manage your subscription via Paddle.
• Send transactional emails (receipts, alerts, account updates).
• Respond to support requests and enquiries.
• Detect and prevent fraud, abuse, or security incidents.
• Comply with our legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We use cookies and similar tracking technologies to maintain session state, understand usage patterns, and improve the Service. You can control cookies through your browser settings; disabling them may affect Service functionality.

We may share your data with trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, error monitoring, analytics). These providers are contractually obligated to process your data only on our behalf and in accordance with this policy.

We may also disclose your data when required by law, court order, or regulatory authority.

We retain your personal data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymise your data within 90 days, unless a longer retention period is required by law.

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise these rights, contact us at support@digitalartsstack.com.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us at support@digitalartsstack.com.